Return and Exchange Policy

 

All items are handmade with care. Because of the nature of our work, we keep a strict and transparent return policy.

• ⁠We do not accept returns or exchanges for change of mind, incorrect size choice, or personal preference.  
• ⁠Please check the size guide and measurements carefully before placing an order.  

 

DAMAGED OR DEFECTIVE ITEMS  

• ⁠If your item arrives damaged or with a clear defect, please contact us within 48 hours of delivery.  
• ⁠Include clear photos of the issue.  
• ⁠If approved, we will offer a repair, replacement, or refund depending on the situation.

 

IMPORTANT INFORMATION  

• ⁠Customers are responsible for selecting the correct size before purchase.  
• ⁠Slight variations in handmade items are normal and are not considered defects.  
• ⁠Colors may vary slightly due to lighting and screen settings.  
• ⁠Shipping costs are non-refundable.  
• ⁠We are not responsible for delays caused by postal services.  
• ⁠We are not responsible for incorrect shipping addresses provided by the customer.

 

By placing an order, you confirm that you have read and agreed to this policy.